In our second annual survey, early adopters remain bullish on cognitive technologies’ value and are […]
State of ArtificiaI Intelligence in the enterprise
Early adopters combine bullish enthusiasm with strategic investments
In our second annual survey, early adopters remain bullish on cognitive technologies’ value and are ramping up Artificial Intelligence (AI) investments in the enterprise. But questions linger about risk management—and about who at the company will push projects forward.
For the second straight year, Deloitte surveyed executives knowledgeable about cognitive technologies and artificial intelligence,1 representing companies that are testing and implementing them today. We found that these early adopters2 remain bullish on cognitive technologies’ value. As in last year’s survey, the level of support for AI is truly extraordinary. Our analysis uncovered three main findings:
These findings illustrate that cognitive technologies hold enticing promise, some of which is being fulfilled today. However, AI technologies may deliver their best returns when companies balance excitement over their potential with the ability to execute.